Fair questions.
Customer tone, data safety, access, AI models, setup and cohorts — answered plainly.
1Where can I chat with Juno?+
On WhatsApp, Slack, Microsoft Teams, email or the Juno workspace. It is the same team and the same memory wherever you ask.
2Does Juno remember things between conversations?+
Yes. Juno will learn your customers, payment terms and preferences, and use them in every future task. That memory will stay in your private container.
3How do scheduled reports work?+
Just tell Juno in plain words, for example 'send me the cash position every Monday at 8am'. It will run on time, unattended, and deliver where you choose.
4Will Juno annoy my customers?+
No. You set the tone and the schedule once. Reminders are polite, written in your voice, and anything firmer waits for your approval. Most customers simply forgot.
5Is my data safe?+
Every customer will run in their own private cloud container. Your own servers are available on request. Access is enforced by fixed role-based rules before any AI sees data, and every action will be logged.
6What does 'deterministic access' mean?+
Who can see what is decided by rules you approve — not by the AI. The same person asking the same question will always get exactly what their role permits.
7Which AI model does it use?+
Whichever you prefer: OpenAI, Anthropic, Google, open-source models or your own. You will be able to switch later without losing your setup.
8Do I have to change my accounting software?+
No. The workspace will connect to what you already use: accounting, bank, payments, CRM, ERP and spreadsheets. Nothing to migrate.
9How long does setup take?+
Setup is planned to take days on Juno Cloud. If you want your own servers, that depends on your infrastructure; we plan it with your team.
10Can it do more than collections?+
Yes. Collections and live visibility are where we start. You can extend the team to custom tasks like vendor follow-ups, stock checks or compliance reporting.
11Where does Juno run — cloud or on-prem?+
Juno Cloud is a private container per customer that we maintain. Prefer your own servers? Ask us.
12Can Juno handle invoices in more than one currency?+
Yes, that is the plan. Juno will track each invoice in its own currency, such as dollars, euros, pounds or dirhams, and show totals in the currency you choose. Matching a payment will account for bank fees and exchange-rate differences.
13Will Juno work with QuickBooks and Xero?+
Yes. The workspace will connect to QuickBooks and Xero, as well as NetSuite, Tally, Zoho Books and spreadsheets. Nothing to migrate.
14Where will my data be stored?+
In your own private container, in a region we agree with you at onboarding. We will not move it to another region without asking you.
15Can Juno move money or pay bills?+
No. Juno chases, matches and reports. Payments stay with you, and anything sensitive waits for your approval.
16How much does it cost?+
Pricing is shared privately with invited members, based on your deployment and scope.
17Why invite-only?+
We onboard every founding business personally. The first cohort is 10 seats so each one gets real attention.
18What if the cohort is full?+
Request an invite anyway. Everyone on the waitlist gets first access when the next cohort of 25 opens, in waitlist order.